Questions and answers

1. Who owns the super.tabletochki platform?

super.tabletochki.org is a platform created to collect online donations for Tabletochki Charitable Foundation. It is the largest Foundation in Ukraine that has been committed to supporting families affected by childhood cancer. It was established in 2011 and is not owned by any political party, commercial organization, or influential person. The organization is funded by charitable donations from individuals and legal entities. You can find more information at tabletochki.org.

2. Who can organize a fundraising campaign at super.tabletochki?

Anyone, regardless of age or country of residence, can organize a fundraising campaign to help children with cancer. You can create it as an individual or from a group of friends or colleagues.

3. How will the raised money be spent?

Tabletochki Foundation will use all money raised through super.tabletochki to help children fighting cancer. We purchase medicine and supplies for families affected by childhood cancer and pediatric oncology units; cover the physical examination cost; provide psychological support, palliative care, etc. You can see the complete list of Tabletochki Foundation's projects at https://tabletochki.org/en/programs/.

4. Where can I see how the fundraised money was used?

After the collection is completed, we will share with you and everyone who donated to your fundraising about how it helps children and what changes are possible, thanks to your sensitivity.

5. Is it possible to raise money here for personal needs or other organizations' benefits?

On the online platform super.tabletochki you can run a fundraising campaign only to help children fighting cancer under Tabletochki Foundation's care.

6. What should I do to start a fundraising campaign?

To start fundraising, you need to register and create your campaign on the platform. If you need some inspiration, you can see examples of existing fundraisings here super.tabletochki.org/en/campaigns. If you have an exciting idea but do not know yet how to implement it – please write details to volunteer@tabletochki.org, and we will think together on how to put it into practice.

7. What amount should I aim to raise?

You can specify any amount you wish. We recommend considering the number of friends and acquaintances you plan to engage, as well as the scale of the event. Though, you can always change your fundraising goal during the campaign.

8. What happens if I don't reach the fundraising goal and raise less money?

There is no such help that is considered small. The most crucial thing is that with any outcome of the fundraising, children will receive help. For the families of children with cancer, this is priceless support. Donations made through your fundraising immediately get credited to the Foundation's account and turn into assistance. When the fundraising is over, we will share with you and everyone who donated to your fundraising about how it helps children and what changes are possible, thanks to your compassion. Also, all campaigns remain on the platform permanently, so even after their official closure, donations can be made.

9. My payment failed. What should I do?

If your payment fails, it might be due to reasons such as:
- you have exceeded the daily/monthly online payment limit;
- your card has expired;
- your account has insufficient funds.

If you checked those possibilities and the payment still does not go through, please email us at support@tabletochki.org.

10. Is it possible to donate on the platform via PayPal or a foreign bank card?

Yes, charitable donations on this platform are accepted from the cards of both Ukrainian and foreign banks. If suddenly your payment fails, please e-mail us at support@tabletochki.org. Or donate via GlobalGiving or JustGiving (more info at tabletochki.org/en/donate_now/).

11. Will Tabletochki Fund employee attend my event?

Generally, the Foundation's team does not participate in private fundraising events. It is essential that volunteers engage friends and colleagues to help and spread the culture of charity.

12. Where can I get more information about Tabletochki Foundation?

All information about the work of Tabletochki Foundation is posted on tabletochki.org. If you do not find the answer to your question there, please e-mail us at info@tabletochki.org.

13. Who can I consult with about managing my fundraising? Where can I get additional materials?

Our volunteer fundraising coordinator is always available to provide guidance, advice on organization, and supplementary materials. Simply contact us at info@tabletochki.org.

14. How soon will I see my fundraising on the platform after it was created?

Your fundraising will be published when the coordinator verifies it. Verification usually takes up to one business day.

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